Welcome to La Ree Fragrances, where we pride ourselves on delivering an exceptional fragrance experience for our valued customers. Here are some key points that define who we are and what we stand for:

1) We offer FREE shipping on all domestic orders over $99

 
2) Made to Order Products: While we do carry some ready-made inventory of our most popular scents, the majority of our products are crafted to order. Rest assured, this doesn't compromise our commitment to fast processing.

3) Maceration for Optimal Scent Experience: To ensure you experience the full potential of our fragrances, we recommend allowing them to macerate for a minimum of two weeks before forming your final opinion. Although you can use the fragrance immediately and enjoy it, allowing it to mature enhances its depth and character, making the scent even more delightful.

4) Premium Fragrance Strength: At La Ree Fragrances, we go above and beyond to offer you the highest quality scents. Most of our fragrances are Parfum/Extract strength, without any additional cost. We believe in using only the finest ingredients, providing you with an exquisite resemblance to our inspired designer and niche scents. Unlike other companies, we never compromise on quality or charge extra for the Extract/Parfum strength.

5) Cruelty-Free & Vegan: We are committed to ethical practices, and that's why all our fragrances undergo absolutely no animal testing and contain no animal-derived ingredients. Moreover, we steer clear of toxic chemicals and dyes, ensuring a clean and safe fragrance experience for you. Our dedication to your well-being extends to our choice to avoid using denatured alcohol and other harmful substances.

6) Our Guarantee: We take our craft seriously, and customer satisfaction is of utmost importance to us. We stand behind our products with a fragrance exchange guarantee for our 35ml & 60ml sizes. If a fragrance doesn't fit your taste, contact us, in regards to the exchange. Once we receive the minimally used product back from you, we'll send you a new fragrance (customer pays shipping costs). Keep in mind, scents can evolve over time, and what you initially dislike might become a favorite after the dry down. We recommend to try our 15ml sizes first. While we are happy to do an exchange, because our fragrances are made to order we do NOT offer refunds.

7) Order Delivery and Protection: We strive to ensure that your orders are delivered promptly and securely. We provide tracking and delivery confirmation for all our shipments to keep you informed about your package's journey.

What to do for "Delivered, but Not Received"
In the rare event that the tracking information confirms your order has been delivered to your specified address, but you haven't received it, please take the following steps:

- For USPS deliveries, contact USPS at 1-800-275-8777 to initiate an investigation.

- For UPS deliveries, please call 1-800-742-5877.

Please note that we cannot be held responsible for packages where the tracking indicates delivery to your address. However, we offer an additional layer of protection to safeguard your order. All our shipments are insured. In case of non-delivery, a simple claim with USPS or UPS will begin the process, helping us verify if an error was made by the carrier.
Secure Delivery:
If you've had previous experiences with lost or stolen packages in your area, we recommend having your orders delivered to a work address. This extra precaution ensures that you receive your items safely and without any issues. Your satisfaction and the security of your orders are our top priorities. If you have any questions or concerns about your deliveries, please don't hesitate to contact us. We're here to assist you in any way we can. 

8) Important Notice for International Shipments:
At La Ree Fragrances, we are thrilled to serve our customers from around the world and deliver our exceptional products to your doorstep. However, please be aware that international shipments may be subject to import duties, taxes, and customs fees, which are imposed by your country's customs authorities.
Duty and Tax Responsibility
It's important to note that any duties, taxes, or customs fees associated with your international order are not included in the product's purchase price or the shipping cost. These charges are the sole responsibility of the recipient and must be settled in accordance with your local customs regulations.
Understanding Your Local Regulations
We recommend that you familiarize yourself with your country's import regulations and customs policies before placing an order with us. Please be aware that these fees may vary from country to country, order to order, and we have no control over them. To ensure a smooth and hassle-free experience, we recommend staying informed about your country's import rules and regulations. This will help you avoid unexpected charges and ensure that your order arrives to you as swiftly as possible. At La Ree Fragrances, we are committed to delivering the highest-quality products and providing transparency to our valued international customers. If you have any questions or require further information about international shipping, please don't hesitate to contact our customer support team. We're here to assist you every step of the way.

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DISCLAIMER

Please note that products of other companies mentioned throughout our site along with their labelling are used as a guide of comparison to La Ree products to give the customer a reference of the scent. La Ree Fragrances does not use other brand's fragrances, and is not associated in any way with the brands or their manufacturers. All trademarks are property of their respective owners. La Ree products should NEVER be confused with the products of any other companies they may be compared to, all Names, trademarks, and copyrights are property of their respective owners, manufacturers, and/or designers.  La Ree has no affiliation with the companies, manufacturers, or designers mentioned. La Ree Fragrances does not use other brand's fragrances, and is not associated in any way with the brands or their manufacturers. All trademarks are property of their respective owners.

La Ree Fragrances is in COMPLIANCE with:
THE FEDERAL TRADE COMMISSION'S STATEMENT OF POLICY REGARDING COMPARATIVE ADVERTISING

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This Privacy Policy describes how www.LaReeFragrances.com collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at LaReeFragrances@gmail.com

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels [ADD OR SUBTRACT ANY OTHER TRACKING TECHNOLOGIES USED].
• Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION].
• Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site [ADD OR SUBTRACT ANY OTHER PERSONAL INFORMATION COLLECTED].

Order information

Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION. FOR EXAMPLE, SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FULFILLMENT APPS].

Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers [INSERT ANY OTHER PAYMENT TYPES ACCEPTED]), email address, and phone number.

• Customer support information
• Purpose of collection:
• Source of collection:
• Disclosure for a business purpose:
• Personal Information collected: [INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]
• Purpose of collection: to provide customer support.
• Source of collection: collected from you
• Disclosure for a business purpose: [ADD ANY VENDORS USED TO PROVIDE CUSTOMER SUPPORT]
• Personal Information collected: [ADD ANY MODIFICATIONS TO THE INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS NEED.]

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
•  We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
• We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=adsGOOGLE - https://www.google.com/settings/ads/anonymous

• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Selling Personal Information

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

• categories of information sold;
• IF USING SHOPIFY AUDIENCES: information about your use of the Site, your purchases, and the email address associated with your purchase
• instructions on how to opt-out of sale;

SMS Marketing
Promotional messages are sent for marketing or advertising purposes - to promote products or services and/or generate customer interest. (Example: special offers, discounts, sales, or coupons, product launches, giveaways, abandoned cart)

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.